June 2010 Archives

It is a little difficult to discuss an article like What's a Hybrid Cloud and Where Can I get One? without at least agreeing upon some sort of definition.  We've already heard many of these definitions, but I'm not sure they're good enough.  Note: we did try to define the term hybrid earlier, as part of our Cloud Storage Maturity Model.

Well, what is it? 

First, let's look at the textbook definition of the word hybrid:

A hybrid is the combination of two or more different things, aimed at achieving a particular objective or goal.
A "hybrid car" has both an electric motor and an internal combustion engine, and the combination of the two serves to propel your automobile while providing a more efficient use of fuel.  So, a hybrid cloud is a combination of a public and a private cloud, aimed at providing a common cloud computing experience.

But for what purpose?  Hybrid computing clouds provide cloud computing that delivers the appropriate offerings with provisioning, pay-as-you-go for relatively limitless capacity, and improved security, and some would say at a lower cost than an internal cloud. Hybrid clouds can and do offer the opportunity to provide baseline processing within your own facilities, and use service providers for peak requirements.  By doing this, they can lower the cost versus private cloud computing. 

I've seen some hybrid cloud definitions that include edge or gateway devices, but I do not think that is definitive for hybrid cloud.  Now, with this definition, we can sort out what a hybrid cloud actually delivers.  In general, the argument that a multi-tenant public cloud is lower cost (on an absolute cost basis) than a private cloud is hogwash, in my experience.  I have seen examples of all of these, and in the case of a large enterprise, they may very well run private clouds for their own use that cost less than what they can buy the resources for on an open market basis.  (Now, before the switchboards light up with capex versus opex and idle resource arguments, I want to assure you that even taking these issues into account, the theory holds water).  This still begs the question as to what purpose does hybrid cloud serve?

In its most general case, the business value of hybrid cloud lies in its ability to bridge the gap between baseline computing and peak computing, assuming all things are equal or if not equal, at least acceptable (in terms of security and other incremental costs associated with hybrid cloud).  Otherwise, why go to the trouble?

There are other examples that are associated with backup and disaster recovery versus cost that also can be of high value with a hybrid approach, particularly if you only have one data center.  I store my backup locally, in case I need to do a speedy recovery.  I store an encrypted copy remotely, at a service provider, for DR purposes.  Voila!  Low cost, secure, multiple requirements solved.  Hybrid, it's a beautiful thing.

The hybrid cloud can also allow you to "bridge the gap" if you are in a data center bind, i.e. out of space or between build-outs.  This is a special case of bridging the gap.

Where can you get this, now? 

This is exactly our game plan (at Mezeo), and working with backup and archive providers, as well as Mezeo-based cloud storage service providers, and Mezeo private storage clouds for the enterprise, we deliver this solution today - in a matter of days and weeks, not months!
Cloud Storage Strategy interviewed Gladinet co-founder Jerry Huang on cloud desktops, cloud gateways, and his company's business model. 

[NOTE: Gladinet is a customer of Mezeo Software.]

gladinetlogo.jpg

How does Gladinet position itself as the "desktop in the cloud?" What does that mean?
Actually we position ourselves as "a cloud on the desktop" instead of "a desktop in the cloud". The "desktop in the cloud" is more of an EC2 use case; you have a virtual machine in the cloud and use the Remote Desktop Protocol to access it.
 
"Cloud on the Desktop" is different. We view the PC as important infrastructure in this picture, because PC performance and functionality continue to improve, while broadband gets faster and cloud services leverage economies of scale, driving the price down or the SLA up. We see local storage growing side by side with cloud storage. We view the desktop as a feature rich portal where cloud storage and services live side by side with local storage and applications. The desktop provides an important platform these services to interact with each other.
 
How do you define the term Cloud Gateway? What is Gladinet's contribution to this space?
A cloud gateway is a piece of software or an appliance that facilitates connectivity between the end user's PC and cloud services.
 
Gladinet's CloudAFS (Cloud Attached File Server) has cloud gateway capability. It can help native CIFS/NFS clients (on an end user's PC) to connect through AFS and reach out to the cloud services. It can also help individual Cloud Desktops to reach out. Another important part of AFS is identity management. When you have a group of users with windows identities, the ID management is part of the functionality of a gateway. 
 
In our view, the Cloud Gateway is different from the Cloud Desktop Client that sits directly on the user's PC. While the desktop client serves one single user and one single PC, the Gateway serves a group of users and a group of PCs.

For the IT folks, how do you attach the Cloud to your existing IT infrastructure instead of migrating existing IT Infrastructure to the Cloud? How does this mitigate the risk and lower costs?
Different stages may have different usage patterns. We view the current stage (2009-2010) as an early stage of cloud storage adoption. If you tell a CIO now to throw away existing IT infrastructure and migrate to the cloud, it may not sell. If you tell a CIO to keep the existing IT infrastructure and expand it with the advantages that the cloud has, it may be easier to get adoption.  So we aligned our product and marketing messaging around attaching and expanding IT infrastructure in a non-disruptive way.  The picture we were painting is that you install CloudAFS and you then expand your existing file server with Cloud Storage. The existing file servers still runs, still providing file shares to existing users. Yet, the file server is backed up by the tier 2 cloud storage and the cloud storage may replace tape backup.

However, if we were in 2013 or2014 and looking back to this stage, we can view this expanding local IT infrastructure with Cloud as the starting stage of migration. When people start to experience the mixed environment of tier 1(local) and tier2 (cloud), they can see and experience how to best take advantage of both and can drive up cloud storage usage.
 
Mitigating the risk comes from a non-disruptive addition to the file server capacity. Lower cost can come from different places, like replacing tape backup.
 
How does Gladinet's business model give it a leg up over the competition? 
An analogy could be made with the start of the PC makers. At the beginning, there were many PC makers. IBM/Compaq/HP/Dell were the big ones, and there were also Packard Bell and other small ones. A successful business model then could be to create a component that all the PC makers can use instead of focusing on only on a few.

Today, there are many cloud storage vendors, mostly in the US. Clones from Germany, Japan and other countries are also coming as well. We believe creating a component that every cloud storage vendor can use to help cloud storage sales is more useful than focusing on just a couple of the big ones. 
jack-finlayson-web.jpgCloud Storage Strategy recently interviewed Layered Tech CEO Jack Finlayson on the economic benefits of cloud computing, the downturn, and virtual private data centers for the enterprise. 

NOTE: Layered Tech is a customer of Mezeo Software, the underwriter of this blog. 

Layered Tech has obviously focused on building a trusted infrastructure for customers.  How do you sustain that trust level?


As customer requirements and expectations continue to change, we've evolved in order to handle more detailed and complex requirements. We continually evaluate every aspect of our IT infrastructure and network to ensure we have the appropriate resiliencies and protections in place. We also take pride in our culture of continuous improvement in all aspects of customer service; it's the best way we can support our customers.

This is why we're here - to manage our customers' infrastructure so they can concentrate on their business.  From the beginning, it's all about providing ltechlogo.gifsuperior levels of customer support. When we begin a new customer relationship, we learn the customer's specific business needs and provide counsel on the best infrastructure solution to best support those needs and meet overall business goals. 

This is how we've built our reputation as a trusted provider with our customers around the globe, and our customers know they can count on Layered Tech for the highest quality infrastructure solutions and service.  With seven top tier data centers on three continents, we deliver secure, scalable and ultra-reliable solutions for IT infrastructure that support even the most complex enterprise requirements. 

We also maintain relationships with leading technology partners and keep up with our extensive certifications to ensure that we have the resources and expertise to deliver the best in managed dedicated hosting, cloud computing services and cloud-based storage.

Has the economic downturn helped accelerate the migration to cloud based data centers? 

Absolutely. The economic downturn has forced almost everyone to do more with less, which is why more companies are turning to cloud computing. 

Increased scalability and flexibility and a pay-per-use model creates a more cost-effective and agile infrastructure solution.  Customers leveraging Layered Tech's cloud computing and virtualization solutions reduce capital and operating expenses while enabling IT staff to focus on higher priority business needs rather than their infrastructure. 

Customers can also choose from a range of support options from Layered Tech's tiered managed services, ranging from the highest root-level access down to the lowest self-managed option with varying levels in between.  It's all about helping them to be flexible and do more with less.

Can you explain what the Virtual Private Data Centers (VPDC) platform service is?  Is this a flavor of the cloud computing model that people have been talking about?

Sure. We pioneered Virtual Private Data Centers - or VPDCs - which offer enterprise-class security, choice and flexibility.  It's a hybrid approach that gives customers dedicated, unshared resources in their off-premise cloud infrastructure rather than placing their data into purely public clouds.  VPDC platforms and private clouds are becoming popular cloud computing approaches for enterprises because they provide more control and security than public cloud offerings.

Whether it's an "internal private cloud" created and maintained by the enterprise's IT staff and housed within its onsite data center, or it's an "external private cloud," where the enterprise engages with a third-party hosting provider like Layered Tech to develop and operate a private cloud within one or more of the hosting company's data centers, enterprises want to have their own cloud infrastructure.  In other words, we believe that enterprises will not want clouds with shared resources, like those that exist in purely public cloud environments.

So, with the VPDC, customers gain the on-demand scalability of the cloud with all the reliability and security of dedicated servers.  The integrated virtualization platform also offers levels of managed services, security and flexibility via a proprietary API that were previously unavailable in an integrated offering. 


We created a maturity model for cloud storage just a few weeks ago. Can you tell us if it matches with your experience in the industries you serve?

Yes, it does. We believe that 2010 will be the first meaningful stage of cloud computing's rocket-ride of growth and enterprise usage, and it's all fueled by the need for further operational and financial improvement.  We've found that enterprises are seeking cloud computing benefits such as lower costs, higher productivity, greater speed to market, and near-instantaneous scalability of computing resources. 

It's important to note that CIOs now have an easier time showing their CEOs and CFOs the value of migrating to cloud computing and virtualized environments, especially considering the competitive advantages they create. The investment required to migrate to the cloud alone generates immediate short-term value, while also delivering long-term upside.  

Like your cloud storage maturity model, we think that custom migration plans and hybrid approaches to cloud computing also will be an emerging trend in 2010.  Enterprises will evaluate business drivers and align technology solutions to their corporate needs more closely than ever before.  The result will be the growing adoption of a hybrid approach, where a portion of the IT infrastructure stays in the physical, dedicated server world, while the remainder migrates into the cloud.

Finally, can you tell our readers about LT Depot, your cloud storage solution?

As you know, we just launched our new cloud storage solution called LT Depot, which is powered by the Mezeo™ Cloud Storage Platform.

LT Depot allows you to create and select scalable, reliable, and secure storage for your application and service needs. If you need storage for images, videos or critical documents without significant capital expense, LT Depot is your answer.

Not only is LT Depot designed as a robust and reliable storage avenue, it provides customers the extended advantages of sharing and collaboration. This provides features such as access, create, manage, and edit documents and files no matter where your users reside -- even from their mobile devices. Whether your team exists in one office, or multi-site locations around the world, stay connected and work together seamlessly and efficiently.

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